Strengthening Organizational Excellence at a Financial Services Organization

At Intrinsic Consultancy PLC, we specialize in helping organizations optimize their structures, policies, and workforce strategies for sustainable growth. As one example of this service, our engagement with a client in the Digital Financial Services.

We conducted a comprehensive organizational gap assessment and intervention, ensuring that the company is well-positioned for operational efficiency, employee satisfaction, and long-term success in Ethiopia’s digital financial sector.

Our Approach: A Holistic Organizational Overhaul

Comprehensive Gap Assessment

We conducted in-depth evaluations across various departments, identifying structural inefficiencies, workforce gaps, and strategic misalignments that needed intervention.

Data-Driven Insights

Through primary and secondary data collection, we provided fact-based recommendations, ensuring that organizational decisions were backed by real-time insights.

Optimized Human Resource Strategy

We designed a future-ready HR strategy, aligning talent management with business goals to enhance employee engagement and productivity.

Enhanced Organizational Structure

We redefined our client’s organizational hierarchy, streamlining roles and responsibilities to foster collaboration, accountability, and efficiency.

Clear Job Descriptions & Competency Frameworks

To support structured growth, we developed detailed job descriptions, competency frameworks, and job specifications, ensuring that employees clearly understood their roles and career progression paths.

Strategic Job Grading & Salary Structuring

We introduced a transparent job grading system and new salary scales with implementation guidelines, ensuring fair, competitive compensation and enhanced employee retention.

Staffing & Manning Plan Development

We crafted an optimized staffing plan, defining the manpower needs and recruitment strategies to support business expansion and operational scalability.

Robust HR Policies & Procedures

We developed comprehensive HR policies, procedures, a code of conduct, and standardized formats, providing a strong governance framework for talent and workforce management.

Employee Benefits & Performance Management Model

Our intervention included a well-defined Benefit Administration Policy and a structured Performance Management Framework, with cascaded performance measures, enabling the organization to track and enhance employee contributions effectively.